How to Fix Error “Cannot connect to the configuration database”? – SharePoint Database Repair Blogs

Published by Jacob Martin on April 28, 2014

This type of error appears when you try to connect to a Microsoft Windows SharePoint Services 2.0 website. This error makes you unable to visit the related site and it is important for the user to remove this SharePoint error immediate.

Causes of “Cannot connect to the configuration database” Error:

This error may occurs when

• IIS (Internet Information Services) is configured to execute in IIS 5.0 isolation mode.
• Related SQL database gets unable to run.
• The related application pool account doesn’t have the necessary permissions to the server database of SQL.

 To fix this error apply the given method

Method 1: Confirm that the SQL database is running

1. Go to the Start->Programs->Administrative Tools->Services.
2. From the list search for the MSSQLSERVER service.
3. Check the Status column if the value is Started then there is no problem with the database server and it is running. But if you found the Status column empty then it is sure that database server is not running.

To start the database server, right-click on the MSSQLSERVER service and click on the Start

Method 2: Confirm that IIS is not executing in IIS 5.0 isolation mode

1. Go to the Start->Programs->Administrative Tools-> Internet Information Services (IIS) Manager.
2. Right click on the server name, and then expand the local computer.
3. Right-click on the Web Sites and then check Properties.
4. On the Service tab, uncheck the Run WWW service in IIS 5.0 isolation mode check box, and select OK.
5. To start the WWW service click Yes.
6. Go to the Start-> Programs-> Administrative Tools->Internet Information Services (IIS) Manager.
7. Open the Web Sites folder.
8. Open the properties of virtual server that is running Windows SharePoint Services 2.0.
9. Click Home Directory.
10. Note all the information that is present in the Application name box and then click Cancel.
11. Open the properties of Application Pools
12. Click on the Identity tab.
13. Note the entire information of Application pool identity pane, and click Cancel.

Method 3: Also check that the related account used by the application pool has the necessary permissions to the SQL Server database

To check that this account has the necessary permission for SQL Server database

1. Go to the Start-> Programs->Microsoft SQL Server->Enterprise Manager.
2. In the left panel, double-click on the Microsoft SQL Servers, and then double-click on your SQL server group.
3. Open your server by double-clicking on your server.
4. Open security by double clicking on Security.
5. From the left panel, click Logins.
6. From the right panel, double-click the user that you noted in step 8 of the preceding process.
7. From the SQL Server Login Properties dialog box, click on Server Roles.
8. Check the Security Administrators and Database Creators check boxes, and click on Database Access.
9. Under the Permit column, click on the Windows SharePoint Services database.
10. Click OK.  

The above given methods will help you to remove this error from your SharePoint site, but in some cases it gets unable to work due to any reason. If the above given method doesn’t work or you face any other problem which is related to the SharePoint corruption and recovery ten you may apply SharePoint repair tool.

This tool is very helpful to restore and recovery SharePoint database. So it is the best solution if you want to recover any corrupt SharePoint database, this recovery tool is very efficient and strong so that you can recover your entire SharePoint database without requiring any backup file. So it is recommended that apply it and make your SharePoint error free.

How to Fix “Cannot connect to the configuration database” Error?

1. Firstly launch the SharePoint Recovery Tool you would find an interface. This interface screen displays two options to recover SharePoint data: ‘Complete Repair’ and ‘Document Recovery’ Select as per your requirement.
2. If you choose ‘Complete Repair’, the screen will show the options for selecting and searching SQL Server (.MDF) files. Click on ‘Select File’ to select a SharePoint database for repair. If you do not know the actual path of the database which you want to repair, click on the ‘Search File’ to locate the MDF file in a specific drive. After selecting the desired file initiate the scanning process
3. After finishing the scan, the software would generate a tree of all SharePoint database tables and will display it in the left pane. You can select the table in the tree and can have the entire preview in the right pane. Then Click on ‘Repair’ to begin repairing for the selected database.
4. After clicking on ‘Repair’, this dialog box will appear. Specify the SQL Server name or Instance name and the desired destination path. Click on the ‘Browse’ option to choose the destination path. And select ‘OK’ button.
5. Once this process gets completed, you would find a dialog box that displays this message ‘Recovered file saved at the desired location. This shows that Recovery Process has successfully completed’. And select ‘OK’ button.
6. You would find another dialog box that asks whether you want to attach the repaired database to the web application. If you click on ‘Yes’ button, the above dialog box will be displayed. In the web application URL type, the name of the corrupt database and SQL Server Instance name. Then Select ‘OK’ button and proceed. When the process gets finished, you would be able to access the repaired database by opening the web application.

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