How to fix Office 2016 Applications Crashing and Closing problem

Published by admin on November 3, 2015

MS Office has recently going to launch its 2016 version. And at the same time people are eager to use it as it has many new features in it. On installing any Office apps such as Excel 2016, Word 2016, OneNote 2016, PowerPoint 2016, Access 2016, Publisher 2016, Outlook 2016, Project 2016, Visio 2016, and etc. many people are facing the problem like the application on the desktop gets crashed or automatically shuts down. And it will show you the following error:  

We’re sorry, but Office Preview has run into an error that is preventing it from working correctly. Office Preview will need to be closed as a result.

Would you like us to repair now?

Now you must be thinking that how can this error be fixed, it can be fixed by performing few steps that would help you to use this 2016 preview version. But before that we should know the causes for this error.

Reason behind getting Applications Crash and Close despite Repair error:

The prime reason for this error is that in any combination Office 2016 Preview would not support side by side installs. Or you can say that you computer should not have two versions of Office suites installed at the same time. Say for example, if Office 2013 is installed in your computer then in that case you cannot install Office 2016 preview. The other reason for this error is that you have installed 32-bit Office 2013 version by Office 365 Click-to-Run, and while installing you have chosen Office 2016 Preview version as 64-bit instead of 32 bit.

Manual way to fix Applications Crash and Close despite Repair error:

In order to fix this problem, you have to uninstall the Office 2013 version completely from your computer, before installing Office 2016 on your computer. Here are the steps mentioned below to fix this error:

1. First you have to uninstall Office 2016 Preview. Here are three ways to uninstall it.
   1. Go to Control Panel, and then Programs and Features, you will get a list of software that are active in your PC. Select the Office 2016 and then click on uninstall.
   2. You can also uninstall Office 2016 Preview for Home by running OfficePreview.exe and then selecting uninstall Office.
   3. For uninstalling Office 2016 Preview for Business by going to the Uninstall folder and then run Uninstall.bat file.
2. Now uninstall the Office 2013 from the Control Panel then from the list of Programs and Features.
3. You should uninstall other Office 2013 products like Project 2013 and Visio 2013, from Programs and Features in Control Panel.
4. Now again install Office 2016 Preview.

If you have installed Office 2013 by Click-to-Run process then in that case you have an option to upgrade it to Office 2016 Preview on same architecture. If on doing so still you are facing the same error then in that case you can use MS Word Repair Tool. It is professional software as it is capable of fixing any error related to MS Word. This tool is efficient in repairing the inaccessible word file. It extracts the content from the file and then rebuilds a new healthy word file which can be easily accessed by you. It successfully recovers document texts and other important stuffs such as indentation, formatting, images, tables, charts, hyperlinks, etc.

Steps to fix Applications Crash and Close despite Repair

Step 1: User needs to just select a single file by clicking on a ‘Select File’ option or simply on a folder that contains all word files. They need to click on the ‘Select Folder’ or need to find the file clicking on the ‘Find File’ option.

Step 2: As a list of selected file is displayed, user need to thus make the selection of the Word file by using checkbox that they want to repair. They need to select all files by marking the ‘Select All’ checkbox. After that they need to click on the ‘Scan’ button.

Step 3: He/she could easily saw the preview of the scanned file just by clicking on the file in both ‘Full document; and ‘Filtered text’ formats by clicking the tab given on the middle pane of the window.

Step 4: If the scanned word file sis a*.doc file, then there will a available preview in “Raw text” format along with the ‘Filtered Text’ formats and ‘Full Document’ and ‘Filtered Text’ formats.

Step 5: For repairing, user need to simply click on the click on the ‘Start Repair’ option. Then they need to make selection of the option for saving their file from ‘Save Document’ dialog box and thus click ‘Ok’ button.

1059 Total Views 7 Views Today