Recover inaccessible data from Corrupt/Damaged Entourage database file

Published by admin on March 7, 2015

Entourage has started portraying problem mostly because of corruption of Entourage database file. Different factors like unexpected system shutdown, power outage leads to corruption of Entourage database file is inaccessibility of Entourage database, malicious virus, human errors. To solve this kind of corruption issue, backup proves beneficial or it acts as a single hope to perform restoration of data. However, a problem of absent backup can be easily solved with the help of third party recovery software.

Let us now consider about the above issue through a practical example. Sometimes when user try to use Microsoft Entourage 2008 foe Mac, then one of the following error messages may takes place on the screen that looks exactly same as mentioned below:

• “Entourage cannot access your data. To try to fix the problem, rebuild database.”
• “The Office database is damaged.”
• “The Action could not be completed. An unknown error (4362) occurred.”

If any of the above mentioned error message takes place then it results in the abrupt working of Entourage. The entire data saved in the Entourage application directly comes into an inaccessible state. When you get such type of error messages then the topmost concern becomes to find out the cause and solution for it.

Cause:

The basic cause liable for the occurrence of all the above stated messages is a severe corruption of Entourage database file.

Solution:

First of all try to solve the above mentioned error messages through the given below steps:

1. Rebuild the Entourage database and perform creation of a new identity. 2. Perform creation of a new Microsoft User Data folder with the help of a below steps: i) Close all the Office applications.

ii) Place and transfer the below stated Microsoft user data folder to desktop to a network location or to an external hard disk.

HD/Users/USER_Name/Documents

iii) Open Entourage- A new Microsoft user data folder is automatically created.
Moreover, a new IDENTITY_NAME folder is created in the location.

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008 Identities.

iv) Close Entourage.
v) Place the below folder, and then change the name of the database file with a new name:

HD/Users/USER_NAME/Documents/Microsoft User Data/Office 2008

Identities/IDENTITY_NAME.
vi) Copy the database file from the IDENTITY_NAME folder that is included in the Microsoft User data folder which you have copied in Step 2 to the Identity_Name folder that was created automatically in step 3.

Open Entourage and see whether the problem is solved or not. If not, then do the following steps:

1. Try to repair disk permissions.
2. If problem still exists, then try to create a new user account.

However, if the problem still exists even after performing the above steps, then try to make use of an updated backup. However, if backup is not available, then it is good to try for a third party Entourage File Repair Tool. This tool allows you to perform action when any type of corruption takes place. IT has an easy-to-use interface and saves the recovered entourage data.

Steps for using Entourage repair tool are shown below:

Step 1: Start the Entourage repair Tool software. Then ‘Select Entourage Database File’ dialog box which gets displayed first by default. In the text box you will find a default location of database file, is by default selected. Press on ‘Browse’ option to select database file from any other location.

Step 2: After this the file will scan itself. After completion of scanning process, a summary message box will get displayed. Click on the ‘Close’ button to close this message box.

Step 3: After this have a preview of the repaired Entourage database file before saving, open it in Stellar Phoenix Entourage Repair. You will find the default repaired mail which is displayed on the preview window. To have a preview of any mail, click on ‘Mail’ button of the Tool bar or go to ‘View’ menu and click Mail option. You can even select your desired Entourage mailbox folder to see its contents.

database from RGE files.

Step 4: To save the repaired entourage file at your desired location, click on the File option on the application’s menu bar. Select the ‘Save Repaired File’ option. After this you will find the ‘Destination Folder’ dialog box. Select your desired destination for saving the repaired file.

Step 5: After this you will find a Saving process dialog box. You can even click on ‘Stop’ button to stop the file saving process.

271 Total Views 1 Views Today